FAQs

Answer 1:

Tech-Optics assumes all warranties of printers using our cartridges. Cost of parts included.

Answer 2:

No

Answer 3:

Tech-Optics will need the hospital to provide very little space within the hospital to store cartridges and parts.

Answer 4:

Yes, and at the same time provide preventative maintenance.

Answer 5:

Tech-Optics will collect all empties and ship them back.

Answer 6:

None. The substantial offer is available because of participation in the group purchasing program, which aggregates Owner Hospital total spend.

Answer 7:

Most hospitals are interested in reviewing cost savings with option two. Each hospital sends Tech-Optics a usage report which we work into a spreadsheet, showing each hospital how much their costs would be based on previous usage. We find this helps in assisting them with the review. Todd Snyder, President of Tech-Optics, meets with each individual hospital, along with Greg Ward, National Service Manager, to discuss exactly how the program works. Michelle Gonzalez, Controller, provides the cost analysis. When the hospital is ready to go-forward, we prepare a Master Service Agreement (MSA), which is signed by both parties. We then set up interviews to hire a FTE. Greg Ward interviews each prospective employee. If we offer employment to an employee, the hospital has the option of meeting the FTE, before final hiring. If the hospital does not approve, we will continue our employment search for the FTE.